Tatsuya's mail order history
In Kobe, it is not uncommon for meat to be delivered by courier. Recently, it is listed in various catalogs, but I think that there are more than a few people who say, "But I'm still worried!" I would like to talk about the history of mail order at our store so that such people can feel at ease.
1.Started with rail freight
I'm not sure when our shop started mail-order, but when the owner was a child, we used to send goods by rail freight. In those days, there was no such thing as "cool" or even "courier service", so there was only "miso-zuke" that could be kept for a long time even at room temperature. The post office also offered home delivery, but I didn't know when it would arrive.
When I was a child, the owner of the store often used to help me by bicycle to the nearest "Kobe Station" to store the meat. Customers also went to the nearest station to pick it up. Still, the gift of meat was rare and very pleased.
2. Kuroneko Yamato courier service
In 1976, Kuroneko Yamato courier service was established. It was delivered to the customer's doorstep the next day! For the first time, I was able to send not only "miso-zuke" but also "regular meat" steak and sukiyaki meat. There was no refrigerated delivery service yet, so I put dry ice in a styrofoam bag and sent it. It's still a little later that the cooling agent was made.
3. From styrofoam to the current gift box
In 1988, Cool TA-Q-BIN was launched! At the same time, it has become a gift box that we are currently using at our store. The main feature is that it can be recognized as "Kobe beef" at a glance. The customer will know the contents as soon as it arrives, so you can prevent them from accidentally leaving it in the refrigerator. The courier also takes care when carrying it.
4. And now
Now, not only can you specify the delivery date, but you can also specify the time, so you can more reliably deliver to your customers. You can also easily check the delivery status of your package online. The courier service has become really convenient.
We have been working with Kuroneko Yamato since the beginning, and they pay special attention to "Tatsuya Luggage". If there is no delivery address for a gift, we will contact our store immediately. Since it is meat, temperature control is very important. It is important to cooperate with Yamato, such as immediately switching from refrigerated to frozen if we cannot contact the recipient by the next day, and if we know that the customer is away for an extended period of time, we will pick up the item and confirm that it is at home before sending the new item. is. Other courier companies have improved their service levels, but Kuroneko Yamato is the most reliable when it comes to refrigerated delivery.
If we don't use a gift box, we put a "KOBEBEEF" sticker on it so that you can see what's inside, and we always put ice packs in it. Accidents don't happen that often, but since it's a "meat" that is given with the sincerity of an important customer, I think it's necessary for the person who delivers the package to take meticulous care without relying solely on the delivery company. We take responsibility for your important gifts, so please feel free to use them.
