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Shop Information
privacy policy

Kobe Motomachi Tatsuya thinks every day so that customers can shop safely and comfortably.

We will strictly manage the important personal information of customers who contact us for orders, gift applications, inquiries, and complaint forms. Used for sending e-mail newsletters. In addition, there is no such thing as leaking to the outside. However, in the following cases, we will judge it as use within the purpose.

  • When necessary for legal obligations such as criminal offences.
  • When legal measures are taken without responding to repeated requests due to non-payment etc.

In addition, personal information ( We may disclose the name and address of the purchaser .

We promise that we will never send anything other than "necessary communications such as orders, payments, and winning notifications, and sending e-mail newsletters to applicants" to e-mail addresses that we know.

We will not send any direct mail to the address of the recipient of the gift. In addition, we promise to protect the personal information of the recipient as well as the orderer.

About access analysis

This site uses Google Analytics from Google Inc. to investigate what kind of services and information content users are interested in, and to improve the site. Google Analytics collects anonymous traffic data through "cookies". (For Google Analytics privacy and data sharing, please see Google Inc. 's Protection of Google Analytics Data – Google Analytics .)

In addition, we use the "Report on demographics and interest categories" function of Google Analytics. This allows us to collect third-party user data (age, gender, interests, etc.) and use it to improve our site.

Users can opt out (disable data collection) of Google Analytics features that support display advertising. Please refer to Google Inc.'s information " Google Analytics Opt-out Add-on " and " Ad Settings ".

We always put ourselves in the position of our customers, and our first priority is to gain the trust of our customers so that they can use our services with peace of mind. Please enjoy shopping at your leisure.

Person in charge of personal information management: Shinichi Tatsumi Person in charge of customer consultation and complaint processing: Shinichi Tatsumi
Tel: 078-331-3026 / E-mail: tatuya@kobebeef.co.jp

Support

If you need help or can't decide, please feel free to contact us.
Tell us about the occasion, your budget, the recipient's age, number of people, and preferences —
we'll suggest the perfect gift.
  • When in doubt, our beef experts will help you out//||4
  • If you need help, just ask!//||5
  • We'll suggest the perfect gift for you//||6
Contact via Web
Available 24 hours via web.
Contact by Phone
AM10:00 - PM6:00
Closed: Sundays & Holidays
Contact via LINE
Tatsuya Official LINE
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