Refund policy
- Cancellations are accepted up to the day before the shipping date. We will issue a full refund promptly.
- After the shipping date, returns or exchanges for customer convenience are generally not accepted.
- We take great care with product quality, but if your order arrives damaged due to a shipping error or transit accident, please contact us as soon as possible (ideally the same day).
- We will send a replacement or issue a refund. For returns, please ship the item back via collect delivery (shipping at our expense).